FAQ

High-quality products tailored for wholesalers and distributors worldwide.

PURCHASING PROCESS

Start Your Purchasing

From product selection to order placement, we simplify every step to make your purchasing process more efficient and hassle-free.

  1. Product selection

    Visit our website, choose your product, and note down the model number. Then send us your requirements.

  2. Sample fee

    Sample fees may be charged or waived, depending on product value and quantity. Shipping costs shall be borne by the buyer.

  3. Order Processing

    Confirm product specifications, designs, quantities and order details. Our team will arrange production and keep you updated throughout the process.

Order Process

How do I order?

You can follow the belowing steps then order on our website:
www.commercial-robot.com
If you have any special requirements, feel free to contact us.

01

Browse Products

Explore our wide range of products. Use the search bar or filters to find what you need.

02

Request a Quote

On the product page, click the “Request a Quote” button and provide the required details.

03

Receive Quotation

Our sales team will review your request and send you a detailed quotation within 24 hours.

04

Negotiate Terms

If you have any questions or need adjustments, feel free to contact our sales team for further negotiation.

05

Confirm Order

After agreeing on the terms, confirm your order by clicking the “Confirm Order” button in the email.

06

Sign Contract

Our sales team will send you a Sales Contract. Review the contract, sign it, and send it back to us.

07

Make Payment

Proceed with payment as agreed. Choose from options such as wire transfer, Letter of Credit, or PayPal.

Have special requirements? Email our sales team for tailored pricing and clear order guidance.

FAQ

Frequently Asked Questions

Quick answers to common questions. If you can’t find what you’re looking for, feel free to contact our sales team.

Q What types of commercial robots do you manufacture?
A

We provide commercial robots for cleaning, delivery, reception, healthcare, hospitality, security, logistics, warehousing, and other service applications.

Q Can you customize robots for specific business applications?
A

Yes, we can adapt robot functions, appearance, software interfaces, and accessories according to project requirements and operating environments.

Q Do you offer OEM and private-label robot solutions?
A

We support OEM cooperation, including branding, exterior design, functional configuration, packaging, and other project-based requirements.

Q How can I choose a suitable robot for my project?
A

Please share the intended application, work environment, required tasks, and integration needs. Our team can then suggest a suitable product or configuration.

Q Can your robots connect with existing business systems?
A

System integration may be supported depending on the robot model, software environment, and interface requirements. Technical details can be reviewed before development.

Q Do you provide robot accessories and replacement parts?
A

Yes, compatible accessories and replacement parts are available for selected models. Availability can be confirmed based on the product and maintenance requirements.

Q What support do you provide after delivery?
A

We can provide product documentation, operating guidance, remote technical assistance, maintenance advice, and parts support according to the project.

Q Do you work with international distributors and business buyers?
A

Yes, we welcome inquiries from distributors, integrators, project contractors, and other business buyers seeking commercial robot solutions.

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